Shipping & delivery

Shipping is free within the Netherlands on orders from €50
Is the value of your order on our website €50 or more? Then we ship it for free to the address you provided (within the Netherlands). 

Applications that we claim from your health insurance for you are shipped the next business day
Applications that we receive on business days will be delivered by us no later than the following business day. Applications arriving on Mondays will be shipped no later than Tuesday. Applications on Tuesdays no later than Wednesday, etc. Applications arriving on Fridays and during the weekend will be processed by Monday at the latest, provided that the application has been submitted in full (including referral if requested).

Orders placed on business days through the webshop will be delivered no later than the following day
Orders that we receive on business days will be delivered by us no later than the following business day. Orders placed on Mondays will be shipped no later than Tuesday. Orders placed on Tuesdays no later than Wednesday, etc. Orders placed on Fridays and during the weekend will be processed by Monday at the latest, provided that the order has been paid.

We deliver from stock 
If a product is temporarily out of stock, we will contact you to find a suitable solution. 

Delivery times with advance payment 
If you choose to transfer the payment yourself in advance when ordering through the webshop, it can take 1-2 business days for us to receive your payment. Upon receipt of the payment, you will receive an email and your order will be shipped the same day. 

Choose your desired delivery date 
Up to a month in advance, you can choose the day of delivery that suits you best. Unfortunately, due to the different processing of orders, it is not possible to choose a delivery date for orders that you have paid in advance for.